SoftLife Privacy Policy

 

​Effective 01/22/2026

SoftLife Home Concierge (“SoftLife,” “we,” “us”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and your choices.

Information We Collect

We may collect information you provide when you:

• Submit an inquiry or intake form

• Book an appointment

• Contact us by email, phone, or social media

This may include: your name, email, phone number, address/area, service preferences, scheduling details, and any notes you choose to share (e.g., priorities, pets).

We may also collect basic website data such as device type, browser, and general usage analytics.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes

• Schedule and deliver services

• Process payments (when applicable)

• Send appointment confirmations and updates

• Improve our services and website experience

Payments

If you make a payment, it is processed through secure third-party payment providers (such as Wix Payments, Stripe, or PayPal). We do not store your full payment card details.

Sharing Your Information

We do not sell your personal information. We may share information only when needed to operate our business, such as with:

• Booking and website providers (Wix)

• Payment processors

• Service partners or contractors (only if necessary to fulfill your request and with discretion)

Confidentiality

Client privacy is a priority. We treat client information as confidential and use it only to provide services.

Photos and Media

We do not take or share photos/videos of your home without your clear permission. If you approve photos, we avoid personal identifiers.

Cookies and Analytics

Our website may use cookies or similar technologies to support site functionality and measure performance. You can manage cookies through your browser settings.

Data Security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, but we work to maintain appropriate safeguards.

Your Choices

You may request to:

• Access, update, or delete your personal information

• Opt out of non-essential messages

To make a request, contact us at: 

Contact

SoftLife Home Concierge
Email: homeconciergelasvegas@gmail.com
Phone: (702) 518-6272

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If you tell me whether you’ll use Wix Payments/Stripe/PayPal, I can tailor the payment paragraph to match exactly.